At Full of Herbs, each tea we blend is part of a sacred ritual—crafted with care, guided by ancestral wisdom, and made fresh in small batches using organic and wildcrafted ingredients. We stand behind the integrity of every pouch, but we also understand that sometimes, questions or concerns may arise.

Please take a moment to review our return and refund policy below, designed to keep things clear, fair, and rooted in mutual respect.

🌿 Order Cancellations

If you need to cancel an order, please email us as soon as possible at support@fullofherbs.com. If the order hasn’t shipped yet, we’ll be happy to cancel it and issue a full refund. Once shipped, our return and refund policy will apply.

☕ Returns & Refunds for Tea Products

Due to the nature of our products, we do not accept returns or exchanges on any tea items—opened or unopened. Here's why:
- Health & Safety: Because our teas are consumable, we cannot accept returns to ensure the safety and integrity of our products.
- Small-Batch Freshness: Every blend is handcrafted in small quantities, just for you. Once it leaves our hands, it cannot be resold or reused.
- Personal Taste: We know herbal tea is deeply personal. While we hope every sip brings you healing and comfort, we do not offer refunds based on taste preferences.
- Ingredient Transparency: We list every ingredient clearly so you can make informed decisions and sip with peace of mind.

That said, if you received the wrong item or your order arrived damaged, please contact us within 7 days of delivery so we can make it right.

💌 Refund Eligibility for Non-Tea Items

For non-consumable items (such as accessories or merchandise), you may request a refund or exchange within 30 days of receiving your order if the item is unused, in original condition, and in its original packaging. Return shipping is the responsibility of the customer.

To initiate a return, email us at support@fullofherbs.com with your order number and reason for return. Once approved, we’ll provide return instructions.

🔁 Refund Timing & Details

Once your return is received and inspected (if applicable), we’ll notify you of the status. If approved, your refund will be processed within 5–7 business days. Timing may vary based on your bank or credit card provider.

📦 Shipping Costs

Shipping fees are non-refundable. If you receive a refund, the cost of original and return shipping (if applicable) will be deducted.

💚 A Final Note from Our Founder

We’re a small, heart-led tea company, and your trust means everything. If something doesn’t seem right, please reach out. We are here to support you—not just with herbal tea, but with integrity, compassion, and care.

Thank you for choosing Full of Herbs—where wellness is a ritual, not a transaction.