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🌿 Tea Quality & Ingredients
Q: Are your teas organic?
A: Our teas are made using a combination of organic and wildcrafted herbs. We carefully source every ingredient with your wellness and the planet in mind, prioritizing purity, potency, and sustainability.
Q: What does “wildcrafted” mean?
A: Wildcrafted herbs are harvested from their natural environment—untouched by pesticides or commercial farming. These ingredients are ethically gathered to ensure biodiversity and plant regeneration.
Q: Where are your teas blended?
A: All teas are hand-blended in small batches in California, ensuring freshness, consistency, and intentional care in every pouch.
Q: Can I drink your teas every day?
A: Yes, our teas are formulated to be safe for regular use unless otherwise noted. Listen to your body and consult your healthcare provider if you have specific concerns.
Q: Are your teas caffeine-free?
A: Most of our blends are naturally caffeine-free. Any caffeinated herbs (like in our Herbal Coffee) will be clearly labeled on the product page.
🍵 Brewing & Use
Q: How do I brew loose-leaf tea?
A: Use 1 tsp per 8 oz cup, steep in hot (not boiling) water for 5–7 minutes. For stronger results, you can steep longer or add a second infusion.
Q: Can I reuse the tea leaves?
A: Yes! Many of our customers enjoy a second or even third steep. The flavor may be lighter, but you’re still getting benefits.
Q: What’s the best way to store your teas?
A: Keep them in a cool, dry place away from sunlight. Our resealable pouches help preserve freshness, but you can also transfer to airtight glass jars.
Q: Can I drink your teas while pregnant or breastfeeding?
A: Some of our blends contain herbs not recommended during pregnancy or breastfeeding. Always consult your physician or midwife before using herbal products during this time.
🚚 Shipping & Orders
Q: When will my order ship?
A: We ship within 1–4 business days of your order. Once shipped, delivery takes 3–5 business days. You’ll receive a tracking number by email.
Q: Do you ship internationally?
A: Currently, we only ship within the United States, but international shipping is in the works. Subscribe to our newsletter to be notified!
Q: Can I cancel or change my order?
A: Unfortunately, we’re unable to make changes once an order is placed. Please double-check your order details before submitting.
Q: I entered the wrong shipping address—can I fix it?
A: If you realize the mistake within 24 hours, reply to your confirmation email or contact us at [your email], and we’ll update it if the order hasn’t shipped.
Q: What if my package is lost or damaged?
A: Reach out to us within 7 days of the delivery date. Include your order number and a photo (if applicable), and we’ll work to resolve it quickly.
💌 Customer Support
Q: I have a question that wasn’t answered... can you help?
A: Absolutely! Email us anytime at support@fullofherbs.com. For faster service, include your order number and a detailed message. We’re here to help!
✨ Wellness & Rituals
Q: Do your teas really help with stress, PMS, or digestion?
A: Yes—each blend is formulated with herbs traditionally used for specific support like hormonal balance, gut health, sleep, or immune resilience. Check each product’s ingredient list for more info.
Q: What makes Full of Herbs different?
A: Our teas are rooted in ancestral knowledge, modern science, and deep care. We don’t just sell teas—we offer rituals that reconnect you with your body’s wisdom and the power of the plants.
🍵 More Brewing & Use FAQs
Q: Do I need a strainer or infuser to use your teas?
A: Yes, since our teas are loose-leaf, you'll need a tea strainer, infuser, or reusable tea bag to steep them easily. We offer infuser options in our shop if you need one!
Q: How long will my tea last?
A: When stored properly in a cool, dry place away from light, your tea can stay fresh for up to 12–18 months. Check the pouch for a best-by date.
Q: Can I drink different blends in the same day?
A: Absolutely! Many customers enjoy one blend in the morning and another at night. Just be sure to check each tea’s ingredients for how they support your needs.
Q: Can I sweeten my tea?
A: Yes! Our teas are naturally flavorful, but you can add honey, maple syrup, or your favorite sweetener if you prefer a touch of sweetness.
Q: Are your teas safe for children?
A: Some blends may be suitable for children in small amounts, especially calming or digestion-support teas. However, we recommend checking with your pediatrician first.
🚚 Additional Shipping & Orders FAQs
Q: Can I cancel my order?
A: Once orders have been placed, no changes can be made or cancelled. Please review your order carefully before checkout.
Q: What currency are the prices listed in?
A: All prices on our website are in U.S. Dollars (USD).
Q: I just placed an order, when will it ship?
A: We try our best to ship items as fast as we can. Please allow 1–4 business days for processing. Average shipping times are 3–5 business days. Tracking numbers will be emailed once your order has shipped.
Q: I entered an incorrect address—what do I do?
A: If you’ve misspelled or auto-filled the wrong address, reply to your order confirmation email as soon as possible. If we’re contacted within 24 hours and the order hasn’t shipped, we’ll do our best to correct it.
Q: How long does shipping take?
A: Shipping times vary depending on your location. Most U.S. orders arrive within 3–5 business days.
Q: I have a question that wasn’t answered—can you help?
A: Absolutely! Please send us an email and we’ll be happy to assist you. For a faster response, include your order number and clearly state your question.